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Falcon 4 error with getImage()

Added by Morgan Beeby over 2 years ago

Hi Anchi,

I just made my first attempt at acquiring a Falcon4EC image using the following in Python 2.7:

from pyscope import feicam
f = feicam.Falcon4EC()
f.setExposureTime(100)
f.getImage()

But get a 'No valid license available to use electron counting' error--see below for screenshot (odd, given that we do).

We're on TEM version 7.6.2.39254REL

Any thoughts...?

thanks,

Morgan

Falcon 4 license error

Falcon4_error.png (239 KB) Falcon4_error.png Falcon 4 license error

Replies (3)

Falcon 4 error with getImage() - Added by Wim Hagen over 2 years ago

Hi mriagn,

Run c:/tecnai/exe/service/LicenseReader.exe, to check if TFS have actually updated your microscope’s customer dongle, it should show the Advanced TEM Scripting Camera stuff.

Best,

Wim Hagen
EMBL Heidelberg

On 11. Oct 2021, at 13:31, wrote:

Leginon - Leginon: Falcon 4 error with getImage() <https://emg.nysbc.org/boards/6/topics/3566&gt;Morgan Beeby
Hi Anchi,

I just made my first attempt at acquiring a Falcon4EC image using the following in Python 2.7:

from pyscope import feicam
f = feicam.Falcon4EC()
f.setExposureTime(100)
f.getImage()

But get a 'No valid license available to use electron counting' error--see below for screenshot (odd, given that we do).

We're on TEM version 7.6.2.39254REL

Any thoughts...?

thanks,

Morgan

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Falcon 4 error with getImage() - Added by Wim Hagen over 2 years ago

Hi Morgan,

My attachment didn’t get through:

https://oc.embl.de/index.php/s/KhsUwzFwu39PiX8 <https://oc.embl.de/index.php/s/KhsUwzFwu39PiX8>

Best,

Wim Hagen
EMBL Heidelberg

On 11. Oct 2021, at 13:40, Wim Hagen <> wrote:

Hi mriagn,

Run c:/tecnai/exe/service/LicenseReader.exe, to check if TFS have actually updated your microscope’s customer dongle, it should show the Advanced TEM Scripting Camera stuff.

<40B2313E-E36F-4DCD-A647-6F71180BE9CB.jpeg>

Best,

Wim Hagen
EMBL Heidelberg

On 11. Oct 2021, at 13:31, <mailto:> wrote:

Leginon - Leginon: Falcon 4 error with getImage() <https://emg.nysbc.org/boards/6/topics/3566&gt;Morgan Beeby
Hi Anchi,

I just made my first attempt at acquiring a Falcon4EC image using the following in Python 2.7:

from pyscope import feicam
f = feicam.Falcon4EC()
f.setExposureTime(100)
f.getImage()

But get a 'No valid license available to use electron counting' error--see below for screenshot (odd, given that we do).

We're on TEM version 7.6.2.39254REL

Any thoughts...?

thanks,

Morgan

You have received this notification because you have either subscribed to it, or are involved in it.
To change your notification preferences, please click here: http://emg.nysbc.org/my/account <http://emg.nysbc.org/my/account>

RE: Falcon 4 error with getImage() - Added by Morgan Beeby over 2 years ago

Thanks, Wim, for helping me clear these hurdles. I'm chasing-up TFS...

Morgan

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