General operation problems » History » Version 10
  Anchi Cheng, 05/23/2010 10:43 PM 
  
| 1 | 1 | Amber Herold | h1. General operation problems | 
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| 2 | |||
| 3 | |||
| 4 | |||
| 5 | 8 | Anchi Cheng | * [[General operation problems#Leginon_main_window_has_frozen]] | 
| 6 | 1 | Amber Herold | |
| 7 | |||
| 8 | 10 | Anchi Cheng | * [[#Leginon_has_crashed]] | 
| 9 | 1 | Amber Herold | |
| 10 | |||
| 11 | * <link linkend="leg2crash">Python process window does not close after Leginon or Client | ||
| 12 | GUI is closed</link> | ||
| 13 | |||
| 14 | |||
| 15 | * <link linkend="leg2resume">Leginon does not resume data collection after | ||
| 16 | restart</link> | ||
| 17 | |||
| 18 | |||
| 19 | * <link linkend="badinput">Parameter used does not follow the input</link> | ||
| 20 | |||
| 21 | |||
| 22 | * <link linkend="settingapply">Changing parameters in setting window does not change node | ||
| 23 | image display</link> | ||
| 24 | |||
| 25 | |||
| 26 | * <link linkend="settingapply">Create atlas in different dimension seems not to | ||
| 27 | function</link> | ||
| 28 | |||
| 29 | |||
| 30 | * <link linkend="settingapply">Error in starting MSI application with error regarding | ||
| 31 | reference data can not be found</link> | ||
| 32 | |||
| 33 | |||
| 34 | * <link linkend="no_mag_list">Magnification List does not show up properly (See | ||
| 35 | Installation Trouble Shoot)</link> | ||
| 36 | |||
| 37 | |||
| 38 | |||
| 39 | |||
| 40 | |||
| 41 | |||
| 42 | |||
| 43 | 10 | Anchi Cheng | h2. Leginon main window has frozen | 
| 44 | 1 | Amber Herold | |
| 45 | |||
| 46 | |||
| 47 | Commonly Why: You have a setting window open somewhere. The main window can not do | ||
| 48 | anything if there is a subwindow open. | ||
| 49 | |||
| 50 | |||
| 51 | Solution: | ||
| 52 | |||
| 53 | |||
| 54 | Find the setting window on your desktop and close it. | ||
| 55 | |||
| 56 | |||
| 57 | |||
| 58 | |||
| 59 | Other reason: Run out of memory or other hardware/software/network problems. | ||
| 60 | |||
| 61 | |||
| 62 | Solution: | ||
| 63 | |||
| 64 | |||
| 65 | |||
| 66 | * If the freeze is reproducable, record and report the circumstance when this | ||
| 67 | happens to those in charge with Bugzilla- | ||
| 68 | * Leginon core - pulokas@scripps.edu | ||
| 69 | |||
| 70 | |||
| 71 | * database and image viewer - dfellman@scripps.edu | ||
| 72 | |||
| 73 | |||
| 74 | * documentation - acheng@scripps.edu | ||
| 75 | |||
| 76 | |||
| 77 | |||
| 78 | |||
| 79 | |||
| 80 | * Kill frozen Leginon window by one of the following. Try the gentler ones listed | ||
| 81 | at front first. Check to see if any Leginon related process is running by Unix command | ||
| 82 | >ps. If there are left-over python processes, try the next more aggresive | ||
| 83 | one. | ||
| 84 | |||
| 85 | |||
| 86 | |||
| 87 | |||
| 88 | * close the window | ||
| 89 | |||
| 90 | |||
| 91 | * main>ctrl-c | ||
| 92 | |||
| 93 | |||
| 94 | * main>xkill | ||
| 95 | |||
| 96 | |||
| 97 | A cursor in the shape of a skeleton will show up. Point it to the window you | ||
| 98 | want to kill and click on it) | ||
| 99 | |||
| 100 | |||
| 101 | * main>killall -9 python | ||
| 102 | |||
| 103 | |||
| 104 | This kills all processes with name containing python. Therefore, it may kill | ||
| 105 | other process you run in the background! | ||
| 106 | |||
| 107 | |||
| 108 | |||
| 109 | |||
| 110 | |||
| 111 | |||
| 112 | * scope> kill and restart Leginon Client if desired. | ||
| 113 | |||
| 114 | |||
| 115 | * Close the python window. The Leginon window will close automatically this | ||
| 116 | way. | ||
| 117 | |||
| 118 | |||
| 119 | * If several restart of leginon is needed, Leginon Client is more likely to | ||
| 120 | behave badly without its own restart. | ||
| 121 | |||
| 122 | |||
| 123 | |||
| 124 | |||
| 125 | * main> restart Leginon by 'start-leginon.py' | ||
| 126 | |||
| 127 | |||
| 128 | * Leginon Setup Wizard> Select user and returning sesson and "Start" the | ||
| 129 | program. | ||
| 130 | |||
| 131 | |||
| 132 | * Leginon/Application> select the application used to run. Select the scope and | ||
| 133 | the main launcher, and then launch the application. | ||
| 134 | |||
| 135 | |||
| 136 | * If a simple application such as "Manual" is used, just | ||
| 137 | continue what you were doing. | ||
| 138 | |||
| 139 | |||
| 140 | * If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash | ||
| 141 | during queue processing, do the following to continue: | ||
| 142 | |||
| 143 | |||
| 144 | |||
| 145 | |||
| 146 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from | ||
| 147 | the pull-down list by checking the ID and label, and then "Load" it. | ||
| 148 | |||
| 149 | |||
| 150 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is | ||
| 151 | loaded with the atlas. Leginon will check the status of the target acquisition | ||
| 152 | and processing and pick it up from where it was left off. | ||
| 153 | |||
| 154 | |||
| 155 | |||
| 156 | |||
| 157 | |||
| 158 | |||
| 159 | * If "MSI" or "Multiscale Tomography" application is used and Leginon crash during | ||
| 160 | queue processing, do the following at the node where the targets from its queue you | ||
| 161 | wish to continue process. | ||
| 162 | |||
| 163 | |||
| 164 | Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target". | ||
| 165 | |||
| 166 | Still not working: Check for hardware and network problems. | ||
| 167 | |||
| 168 | |||
| 169 | |||
| 170 | |||
| 171 | |||
| 172 | |||
| 173 | |||
| 174 | h2. Leginon has crashed | ||
| 175 | |||
| 176 | |||
| 177 | |||
| 178 | Commonly Why: You have click too many places and make changes so fast that leginon can | ||
| 179 | not follow it. | ||
| 180 | |||
| 181 | |||
| 182 | Solution: | ||
| 183 | |||
| 184 | |||
| 185 | Slow down, especially in preset manager. | ||
| 186 | |||
| 187 | |||
| 188 | Other reason: Run out of memory or other hardware/software/network problems. | ||
| 189 | |||
| 190 | |||
| 191 | Solution: | ||
| 192 | |||
| 193 | |||
| 194 | |||
| 195 | * If the crash is reproducable, record and report the circumstance when this | ||
| 196 | happens to those in charge with Bugzilla- | ||
| 197 | * Leginon core - pulokas@scripps.edu | ||
| 198 | |||
| 199 | |||
| 200 | * database and image viewer - dfellman@scripps.edu | ||
| 201 | |||
| 202 | |||
| 203 | * documentation - acheng@scripps.edu | ||
| 204 | |||
| 205 | |||
| 206 | |||
| 207 | |||
| 208 | |||
| 209 | * Check to see if any Leginon related process is running by Unix command >ps. If | ||
| 210 | there are left-over python processes, try the next more aggresive one. | ||
| 211 | |||
| 212 | |||
| 213 | |||
| 214 | |||
| 215 | * main>ctrl-c | ||
| 216 | |||
| 217 | |||
| 218 | * main>killall -9 python | ||
| 219 | |||
| 220 | |||
| 221 | This kills all processes with name containing python. Therefore, it may kill | ||
| 222 | other process you run in the background! | ||
| 223 | |||
| 224 | |||
| 225 | |||
| 226 | |||
| 227 | |||
| 228 | |||
| 229 | * scope> kill and restart Leginon Client if desired. | ||
| 230 | |||
| 231 | |||
| 232 | * Close the python window. The Leginon window will close automatically this | ||
| 233 | way. | ||
| 234 | |||
| 235 | |||
| 236 | * If several restart of leginon is needed, Leginon Client is more likely to | ||
| 237 | behave badly without its own restart. | ||
| 238 | |||
| 239 | |||
| 240 | |||
| 241 | |||
| 242 | * main> restart Leginon by 'start-leginon.py' | ||
| 243 | |||
| 244 | |||
| 245 | * Leginon Setup Wizard> Select user and returning sesson and "Start" the | ||
| 246 | program. | ||
| 247 | |||
| 248 | |||
| 249 | * Leginon/Application> select the application used to run. Select the scope and | ||
| 250 | the main launcher, and then launch the application. | ||
| 251 | |||
| 252 | |||
| 253 | * If a simple application such as "Manual" is used, just continue what you were | ||
| 254 | doing. | ||
| 255 | |||
| 256 | |||
| 257 | * If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash | ||
| 258 | during queue processing, do the following to continue: | ||
| 259 | |||
| 260 | |||
| 261 | |||
| 262 | |||
| 263 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from | ||
| 264 | the pull-down list by checking the ID and label, and then "Load" it. | ||
| 265 | |||
| 266 | |||
| 267 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is | ||
| 268 | loaded with the atlas. Leginon will check the status of the target acquisition | ||
| 269 | and processing and pick it up from where it was left off. | ||
| 270 | |||
| 271 | |||
| 272 | |||
| 273 | |||
| 274 | |||
| 275 | |||
| 276 | * If "MSI" or "MSI-Tomography" application is used and Leginon crash during queue | ||
| 277 | processing, do the following at the node where the targets from its queue you wish to | ||
| 278 | continue process. | ||
| 279 | |||
| 280 | |||
| 281 | Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target". | ||
| 282 | |||
| 283 | Still not working: Check for hardware and network problems. | ||
| 284 | |||
| 285 | |||
| 286 | |||
| 287 | |||
| 288 | |||
| 289 | |||
| 290 | |||
| 291 | h2. Python window does not close on Windows after Leginon | ||
| 292 | GUI window is closed | ||
| 293 | |||
| 294 | |||
| 295 | |||
| 296 | Why: Python process controls Leginon GUI window. On Windows, Python process is | ||
| 297 | considered broken without Leginon GUI. | ||
| 298 | |||
| 299 | |||
| 300 | |||
| 301 | |||
| 302 | * Always close the python process window to exit both Leginon GUI and the python | ||
| 303 | process. | ||
| 304 | |||
| 305 | |||
| 306 | |||
| 307 | |||
| 308 | |||
| 309 | |||
| 310 | |||
| 311 | |||
| 312 | |||
| 313 | h2. Data collection does not resume after restarting | ||
| 314 | Leginon | ||
| 315 | |||
| 316 | |||
| 317 | |||
| 318 | Commonly Why: | ||
| 319 | |||
| 320 | |||
| 321 | For applications that process targets on grid atlas such as MSI and "Multiscale | ||
| 322 | Tomography", resuming data collection depends on whether "queuing" option is used and if | ||
| 323 | there are still targets left in the queues. | ||
| 324 | |||
| 325 | |||
| 326 | |||
| 327 | |||
| 328 | * If "queuing" is not used, resume data collection in Square Targeting by reloading | ||
| 329 | the atlas and resubmit the unprocessed targets (green) will resume the data collection | ||
| 330 | at where it left off. | ||
| 331 | |||
| 332 | |||
| 333 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from the | ||
| 334 | pull-down list by checking the ID and label, and then "Load" it. | ||
| 335 | |||
| 336 | |||
| 337 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is loaded | ||
| 338 | with the atlas. Leginon will check the status of the target acquisition and | ||
| 339 | processing and pick it up from where it was left off. | ||
| 340 | |||
| 341 | |||
| 342 | * Leginon/Square Targeting/Toolbar> If all targets are done, select new ones | ||
| 343 | on the atlas for more data collection. | ||
| 344 | |||
| 345 | |||
| 346 | |||
| 347 | |||
| 348 | * If "queuing" is used, data collection should be resumed at the targeting node it | ||
| 349 | left off. If unsure where it has been interrupted, follow this safe instruction to | ||
| 350 | process the high level queued targets first: | ||
| 351 | |||
| 352 | |||
| 353 | |||
| 354 | |||
| 355 | * Resume at Exposure (or Tomography) Targeting. If there is no unprocessed | ||
| 356 | targets, no data will be collected. | ||
| 357 | |||
| 358 | |||
| 359 | * Leginon/Exposure Targeting/Toolbar> click on the "Submit the queued | ||
| 360 | target". | ||
| 361 | |||
| 362 | |||
| 363 | |||
| 364 | |||
| 365 | * When all queued targets at higher level are done, resume at Hole (or | ||
| 366 | Subsquare) Targeting. | ||
| 367 | |||
| 368 | |||
| 369 | * Leginon/Hole Targeting/Toolbar> click on the "Submit the queued | ||
| 370 | target". | ||
| 371 | |||
| 372 | |||
| 373 | |||
| 374 | |||
| 375 | * Resume at Square Targeting when queued targets at hole targeting are | ||
| 376 | processed. | ||
| 377 | |||
| 378 | |||
| 379 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from | ||
| 380 | the pull-down list by checking the ID and label, and then "Load" it. | ||
| 381 | |||
| 382 | |||
| 383 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is | ||
| 384 | loaded with the atlas. Leginon will check the status of the target acquisition | ||
| 385 | and processing and pick it up from where it was left off. | ||
| 386 | |||
| 387 | |||
| 388 | |||
| 389 | |||
| 390 | * None of the above will resume data collection if all targets are done or | ||
| 391 | abort by the user. Select new ones on the atlas for more data collection. | ||
| 392 | |||
| 393 | |||
| 394 | |||
| 395 | |||
| 396 | |||
| 397 | |||
| 398 | |||
| 399 | |||
| 400 | |||
| 401 | |||
| 402 | |||
| 403 | h2. Acquired image or program parameters do not behave in the same | ||
| 404 | way as the input | ||
| 405 | |||
| 406 | |||
| 407 | |||
| 408 | Commonly Why: An invalid input is entered such as an invalid camera setting, text in | ||
| 409 | place of an inumber. | ||
| 410 | |||
| 411 | |||
| 412 | |||
| 413 | |||
| 414 | * For camera setting: Leginon/Presets Manager> Send the suspected preset to | ||
| 415 | scope and check the actual values in scope/Instrument/Camera> with a | ||
| 416 | refresh. | ||
| 417 | |||
| 418 | |||
| 419 | * For all other inputs: Check by reenter the value and hit "Enter" on the keyboard. | ||
| 420 | The cursor will return to the front of the number and the entry box no longer | ||
| 421 | highlighted if it is valid. | ||
| 422 | |||
| 423 | |||
| 424 | * Preset Manager> Select another preset to refresh the parameter list and then | ||
| 425 | select the problematic preset and check its current saved parameter. | ||
| 426 | |||
| 427 | |||
| 428 | |||
| 429 | |||
| 430 | |||
| 431 | |||
| 432 | |||
| 433 | |||
| 434 | |||
| 435 | h2. Parameters in setting windows do not apply to the node image | ||
| 436 | display | ||
| 437 | |||
| 438 | |||
| 439 | |||
| 440 | |||
| 441 | |||
| 442 | <title>Why:</title> | ||
| 443 | * The display panel is set to output other than the direct result of the | ||
| 444 | setting. | ||
| 445 | |||
| 446 | |||
| 447 | * The function needs to be excuted to its input in the setting window. Use "Test" | ||
| 448 | button to do this. | ||
| 449 | |||
| 450 | |||
| 451 | * if still not working, "Apply" the parameters before "Test" or "Create" (in Suqare | ||
| 452 | Targeting Node). | ||
| 453 | |||
| 454 | |||
| 455 | |||
| 456 | |||
| 457 | |||
| 458 | |||
| 459 | |||
| 460 | |||
| 461 | |||
| 462 | h2. Fail to load a node in an new application with | ||
| 463 | DataAccessError | ||
| 464 | |||
| 465 | |||
| 466 | |||
| 467 | |||
| 468 | |||
| 469 | <title>Why:</title> | ||
| 470 | * A bug in default setting loading causes some JAHCFinder or HoleFinder nodes with | ||
| 471 | bad reference to LowPassFilterSettings. | ||
| 472 | |||
| 473 | |||
| 474 | |||
| 475 | |||
| 476 | |||
| 477 | |||
| 478 | You may want to get help from the most experienced user at your institute to do | ||
| 479 | these: | ||
| 480 | * Start Leginon as "administrator". | ||
| 481 | |||
| 482 | |||
| 483 | * Identify the node name that failed to load in the application. | ||
| 484 | |||
| 485 | |||
| 486 | * Start the same application. | ||
| 487 | |||
| 488 | |||
| 489 | * If you get the same problem, the database entry will need modification, get help | ||
| 490 | from Leginon team to do this if you don't know how. | ||
| 491 | |||
| 492 | |||
| 493 | * If the application is loaded normally, select the problematic node. | ||
| 494 | |||
| 495 | |||
| 496 | * If the node belongs to JAHCFinder Class, open the settings for Template. Change | ||
| 497 | LowPassFilter Sigma to a different value, apply the change and then change it back | ||
| 498 | before exist with OK. This will create a new and valid data reference to the node's | ||
| 499 | settings. | ||
| 500 | |||
| 501 | |||
| 502 | * If the node belongs to HoleFinder Class, open the settings for Edge and for | ||
| 503 | Template. Repeat the same sequence as above. | ||
| 504 | 2 | Amber Herold | |
| 505 | |||
| 506 | |||
| 507 | |||
| 508 | ______ | ||
| 509 | |||
| 510 | [[Pausing and Aborting during data collection|< Pausing and Aborting during data collection]] | [[Hardware Troubles|Hardware Troubles >]] | ||
| 511 | |||
| 512 | ______ |