General operation problems » History » Version 14
  Eric Hou, 06/24/2010 10:21 AM 
  
| 1 | 1 | Amber Herold | h1. General operation problems | 
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| 2 | |||
| 3 | |||
| 4 | |||
| 5 | 12 | Anchi Cheng | * [[General operation problems#Leginon_main_window_has_frozen|Leginon has frozen]] | 
| 6 | 1 | Amber Herold | |
| 7 | |||
| 8 | 12 | Anchi Cheng | * [[General operation problems#Leginon_has_crashed|Leginon has crached]] | 
| 9 | 1 | Amber Herold | |
| 10 | |||
| 11 | 12 | Anchi Cheng | * [[General operation problems#Leginon_has_crashed|Python process window does not close after Leginon or Client GUI is closed]] | 
| 12 | 1 | Amber Herold | |
| 13 | |||
| 14 | 13 | Eric Hou | * [[General operation problems#Data_collection_does_not_resume_after_restarting_Leginon|Leginon does not resume data collection after restart]] | 
| 15 | 1 | Amber Herold | |
| 16 | |||
| 17 | * <link linkend="badinput">Parameter used does not follow the input</link> | ||
| 18 | |||
| 19 | |||
| 20 | * <link linkend="settingapply">Changing parameters in setting window does not change node | ||
| 21 | image display</link> | ||
| 22 | |||
| 23 | |||
| 24 | * <link linkend="settingapply">Create atlas in different dimension seems not to | ||
| 25 | function</link> | ||
| 26 | |||
| 27 | |||
| 28 | * <link linkend="settingapply">Error in starting MSI application with error regarding | ||
| 29 | reference data can not be found</link> | ||
| 30 | |||
| 31 | |||
| 32 | * <link linkend="no_mag_list">Magnification List does not show up properly (See | ||
| 33 | Installation Trouble Shoot)</link> | ||
| 34 | |||
| 35 | |||
| 36 | |||
| 37 | |||
| 38 | |||
| 39 | |||
| 40 | |||
| 41 | 10 | Anchi Cheng | h2. Leginon main window has frozen | 
| 42 | 1 | Amber Herold | |
| 43 | |||
| 44 | |||
| 45 | Commonly Why: You have a setting window open somewhere. The main window can not do | ||
| 46 | anything if there is a subwindow open. | ||
| 47 | |||
| 48 | |||
| 49 | Solution: | ||
| 50 | |||
| 51 | |||
| 52 | Find the setting window on your desktop and close it. | ||
| 53 | |||
| 54 | |||
| 55 | |||
| 56 | |||
| 57 | Other reason: Run out of memory or other hardware/software/network problems. | ||
| 58 | |||
| 59 | |||
| 60 | Solution: | ||
| 61 | |||
| 62 | |||
| 63 | |||
| 64 | * If the freeze is reproducable, record and report the circumstance when this | ||
| 65 | happens to those in charge with Bugzilla- | ||
| 66 | * Leginon core - pulokas@scripps.edu | ||
| 67 | |||
| 68 | |||
| 69 | * database and image viewer - dfellman@scripps.edu | ||
| 70 | |||
| 71 | |||
| 72 | * documentation - acheng@scripps.edu | ||
| 73 | |||
| 74 | |||
| 75 | |||
| 76 | |||
| 77 | |||
| 78 | * Kill frozen Leginon window by one of the following. Try the gentler ones listed | ||
| 79 | at front first. Check to see if any Leginon related process is running by Unix command | ||
| 80 | >ps. If there are left-over python processes, try the next more aggresive | ||
| 81 | one. | ||
| 82 | |||
| 83 | |||
| 84 | |||
| 85 | |||
| 86 | * close the window | ||
| 87 | |||
| 88 | |||
| 89 | * main>ctrl-c | ||
| 90 | |||
| 91 | |||
| 92 | * main>xkill | ||
| 93 | |||
| 94 | |||
| 95 | A cursor in the shape of a skeleton will show up. Point it to the window you | ||
| 96 | want to kill and click on it) | ||
| 97 | |||
| 98 | |||
| 99 | * main>killall -9 python | ||
| 100 | |||
| 101 | |||
| 102 | This kills all processes with name containing python. Therefore, it may kill | ||
| 103 | other process you run in the background! | ||
| 104 | |||
| 105 | |||
| 106 | |||
| 107 | |||
| 108 | |||
| 109 | |||
| 110 | * scope> kill and restart Leginon Client if desired. | ||
| 111 | |||
| 112 | |||
| 113 | * Close the python window. The Leginon window will close automatically this | ||
| 114 | way. | ||
| 115 | |||
| 116 | |||
| 117 | * If several restart of leginon is needed, Leginon Client is more likely to | ||
| 118 | behave badly without its own restart. | ||
| 119 | |||
| 120 | |||
| 121 | |||
| 122 | |||
| 123 | * main> restart Leginon by 'start-leginon.py' | ||
| 124 | |||
| 125 | |||
| 126 | * Leginon Setup Wizard> Select user and returning sesson and "Start" the | ||
| 127 | program. | ||
| 128 | |||
| 129 | |||
| 130 | * Leginon/Application> select the application used to run. Select the scope and | ||
| 131 | the main launcher, and then launch the application. | ||
| 132 | |||
| 133 | |||
| 134 | * If a simple application such as "Manual" is used, just | ||
| 135 | continue what you were doing. | ||
| 136 | |||
| 137 | |||
| 138 | * If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash | ||
| 139 | during queue processing, do the following to continue: | ||
| 140 | |||
| 141 | |||
| 142 | |||
| 143 | |||
| 144 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from | ||
| 145 | the pull-down list by checking the ID and label, and then "Load" it. | ||
| 146 | |||
| 147 | |||
| 148 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is | ||
| 149 | loaded with the atlas. Leginon will check the status of the target acquisition | ||
| 150 | and processing and pick it up from where it was left off. | ||
| 151 | |||
| 152 | |||
| 153 | |||
| 154 | |||
| 155 | |||
| 156 | |||
| 157 | * If "MSI" or "Multiscale Tomography" application is used and Leginon crash during | ||
| 158 | queue processing, do the following at the node where the targets from its queue you | ||
| 159 | wish to continue process. | ||
| 160 | |||
| 161 | |||
| 162 | Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target". | ||
| 163 | |||
| 164 | Still not working: Check for hardware and network problems. | ||
| 165 | |||
| 166 | |||
| 167 | |||
| 168 | |||
| 169 | |||
| 170 | |||
| 171 | |||
| 172 | h2. Leginon has crashed | ||
| 173 | |||
| 174 | |||
| 175 | |||
| 176 | Commonly Why: You have click too many places and make changes so fast that leginon can | ||
| 177 | not follow it. | ||
| 178 | |||
| 179 | |||
| 180 | Solution: | ||
| 181 | |||
| 182 | |||
| 183 | Slow down, especially in preset manager. | ||
| 184 | |||
| 185 | |||
| 186 | Other reason: Run out of memory or other hardware/software/network problems. | ||
| 187 | |||
| 188 | |||
| 189 | Solution: | ||
| 190 | |||
| 191 | |||
| 192 | |||
| 193 | * If the crash is reproducable, record and report the circumstance when this | ||
| 194 | happens to those in charge with Bugzilla- | ||
| 195 | * Leginon core - pulokas@scripps.edu | ||
| 196 | |||
| 197 | |||
| 198 | * database and image viewer - dfellman@scripps.edu | ||
| 199 | |||
| 200 | |||
| 201 | * documentation - acheng@scripps.edu | ||
| 202 | |||
| 203 | |||
| 204 | |||
| 205 | |||
| 206 | |||
| 207 | * Check to see if any Leginon related process is running by Unix command >ps. If | ||
| 208 | there are left-over python processes, try the next more aggresive one. | ||
| 209 | |||
| 210 | |||
| 211 | |||
| 212 | |||
| 213 | * main>ctrl-c | ||
| 214 | |||
| 215 | |||
| 216 | * main>killall -9 python | ||
| 217 | |||
| 218 | |||
| 219 | This kills all processes with name containing python. Therefore, it may kill | ||
| 220 | other process you run in the background! | ||
| 221 | |||
| 222 | |||
| 223 | |||
| 224 | |||
| 225 | |||
| 226 | |||
| 227 | * scope> kill and restart Leginon Client if desired. | ||
| 228 | |||
| 229 | |||
| 230 | * Close the python window. The Leginon window will close automatically this | ||
| 231 | way. | ||
| 232 | |||
| 233 | |||
| 234 | * If several restart of leginon is needed, Leginon Client is more likely to | ||
| 235 | behave badly without its own restart. | ||
| 236 | |||
| 237 | |||
| 238 | |||
| 239 | |||
| 240 | * main> restart Leginon by 'start-leginon.py' | ||
| 241 | |||
| 242 | |||
| 243 | * Leginon Setup Wizard> Select user and returning sesson and "Start" the | ||
| 244 | program. | ||
| 245 | |||
| 246 | |||
| 247 | * Leginon/Application> select the application used to run. Select the scope and | ||
| 248 | the main launcher, and then launch the application. | ||
| 249 | |||
| 250 | |||
| 251 | * If a simple application such as "Manual" is used, just continue what you were | ||
| 252 | doing. | ||
| 253 | |||
| 254 | |||
| 255 | * If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash | ||
| 256 | during queue processing, do the following to continue: | ||
| 257 | |||
| 258 | |||
| 259 | |||
| 260 | |||
| 261 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from | ||
| 262 | the pull-down list by checking the ID and label, and then "Load" it. | ||
| 263 | |||
| 264 | |||
| 265 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is | ||
| 266 | loaded with the atlas. Leginon will check the status of the target acquisition | ||
| 267 | and processing and pick it up from where it was left off. | ||
| 268 | |||
| 269 | |||
| 270 | |||
| 271 | |||
| 272 | |||
| 273 | |||
| 274 | * If "MSI" or "MSI-Tomography" application is used and Leginon crash during queue | ||
| 275 | processing, do the following at the node where the targets from its queue you wish to | ||
| 276 | continue process. | ||
| 277 | |||
| 278 | |||
| 279 | Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target". | ||
| 280 | |||
| 281 | Still not working: Check for hardware and network problems. | ||
| 282 | |||
| 283 | |||
| 284 | |||
| 285 | |||
| 286 | |||
| 287 | |||
| 288 | |||
| 289 | 14 | Eric Hou | h2. Python window does not close on Windows after Leginon GUI window is closed | 
| 290 | 1 | Amber Herold | |
| 291 | |||
| 292 | |||
| 293 | Why: Python process controls Leginon GUI window. On Windows, Python process is | ||
| 294 | considered broken without Leginon GUI. | ||
| 295 | |||
| 296 | |||
| 297 | |||
| 298 | |||
| 299 | * Always close the python process window to exit both Leginon GUI and the python | ||
| 300 | process. | ||
| 301 | |||
| 302 | |||
| 303 | |||
| 304 | |||
| 305 | |||
| 306 | |||
| 307 | |||
| 308 | |||
| 309 | |||
| 310 | 12 | Anchi Cheng | h2. Data collection does not resume after restarting Leginon | 
| 311 | 1 | Amber Herold | |
| 312 | |||
| 313 | |||
| 314 | Commonly Why: | ||
| 315 | |||
| 316 | |||
| 317 | For applications that process targets on grid atlas such as MSI and "Multiscale | ||
| 318 | Tomography", resuming data collection depends on whether "queuing" option is used and if | ||
| 319 | there are still targets left in the queues. | ||
| 320 | |||
| 321 | |||
| 322 | |||
| 323 | |||
| 324 | * If "queuing" is not used, resume data collection in Square Targeting by reloading | ||
| 325 | the atlas and resubmit the unprocessed targets (green) will resume the data collection | ||
| 326 | at where it left off. | ||
| 327 | |||
| 328 | |||
| 329 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from the | ||
| 330 | pull-down list by checking the ID and label, and then "Load" it. | ||
| 331 | |||
| 332 | |||
| 333 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is loaded | ||
| 334 | with the atlas. Leginon will check the status of the target acquisition and | ||
| 335 | processing and pick it up from where it was left off. | ||
| 336 | |||
| 337 | |||
| 338 | * Leginon/Square Targeting/Toolbar> If all targets are done, select new ones | ||
| 339 | on the atlas for more data collection. | ||
| 340 | |||
| 341 | |||
| 342 | |||
| 343 | |||
| 344 | * If "queuing" is used, data collection should be resumed at the targeting node it | ||
| 345 | left off. If unsure where it has been interrupted, follow this safe instruction to | ||
| 346 | process the high level queued targets first: | ||
| 347 | |||
| 348 | |||
| 349 | |||
| 350 | |||
| 351 | * Resume at Exposure (or Tomography) Targeting. If there is no unprocessed | ||
| 352 | targets, no data will be collected. | ||
| 353 | |||
| 354 | |||
| 355 | * Leginon/Exposure Targeting/Toolbar> click on the "Submit the queued | ||
| 356 | target". | ||
| 357 | |||
| 358 | |||
| 359 | |||
| 360 | |||
| 361 | * When all queued targets at higher level are done, resume at Hole (or | ||
| 362 | Subsquare) Targeting. | ||
| 363 | |||
| 364 | |||
| 365 | * Leginon/Hole Targeting/Toolbar> click on the "Submit the queued | ||
| 366 | target". | ||
| 367 | |||
| 368 | |||
| 369 | |||
| 370 | |||
| 371 | * Resume at Square Targeting when queued targets at hole targeting are | ||
| 372 | processed. | ||
| 373 | |||
| 374 | |||
| 375 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from | ||
| 376 | the pull-down list by checking the ID and label, and then "Load" it. | ||
| 377 | |||
| 378 | |||
| 379 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is | ||
| 380 | loaded with the atlas. Leginon will check the status of the target acquisition | ||
| 381 | and processing and pick it up from where it was left off. | ||
| 382 | |||
| 383 | |||
| 384 | |||
| 385 | |||
| 386 | * None of the above will resume data collection if all targets are done or | ||
| 387 | abort by the user. Select new ones on the atlas for more data collection. | ||
| 388 | |||
| 389 | |||
| 390 | |||
| 391 | |||
| 392 | |||
| 393 | |||
| 394 | |||
| 395 | |||
| 396 | |||
| 397 | |||
| 398 | |||
| 399 | 14 | Eric Hou | h2. Acquired image or program parameters do not behave in the same way as the input | 
| 400 | 1 | Amber Herold | |
| 401 | |||
| 402 | |||
| 403 | Commonly Why: An invalid input is entered such as an invalid camera setting, text in | ||
| 404 | place of an inumber. | ||
| 405 | |||
| 406 | |||
| 407 | |||
| 408 | |||
| 409 | * For camera setting: Leginon/Presets Manager> Send the suspected preset to | ||
| 410 | scope and check the actual values in scope/Instrument/Camera> with a | ||
| 411 | refresh. | ||
| 412 | |||
| 413 | |||
| 414 | * For all other inputs: Check by reenter the value and hit "Enter" on the keyboard. | ||
| 415 | The cursor will return to the front of the number and the entry box no longer | ||
| 416 | highlighted if it is valid. | ||
| 417 | |||
| 418 | |||
| 419 | * Preset Manager> Select another preset to refresh the parameter list and then | ||
| 420 | select the problematic preset and check its current saved parameter. | ||
| 421 | |||
| 422 | |||
| 423 | |||
| 424 | |||
| 425 | |||
| 426 | |||
| 427 | |||
| 428 | |||
| 429 | |||
| 430 | 14 | Eric Hou | h2. Parameters in setting windows do not apply to the node image display | 
| 431 | 1 | Amber Herold | |
| 432 | |||
| 433 | |||
| 434 | |||
| 435 | |||
| 436 | <title>Why:</title> | ||
| 437 | * The display panel is set to output other than the direct result of the | ||
| 438 | setting. | ||
| 439 | |||
| 440 | |||
| 441 | * The function needs to be excuted to its input in the setting window. Use "Test" | ||
| 442 | button to do this. | ||
| 443 | |||
| 444 | |||
| 445 | * if still not working, "Apply" the parameters before "Test" or "Create" (in Suqare | ||
| 446 | Targeting Node). | ||
| 447 | |||
| 448 | |||
| 449 | |||
| 450 | |||
| 451 | |||
| 452 | |||
| 453 | |||
| 454 | |||
| 455 | |||
| 456 | 14 | Eric Hou | h2. Fail to load a node in an new application with DataAccessError | 
| 457 | 1 | Amber Herold | |
| 458 | |||
| 459 | |||
| 460 | |||
| 461 | |||
| 462 | <title>Why:</title> | ||
| 463 | * A bug in default setting loading causes some JAHCFinder or HoleFinder nodes with | ||
| 464 | bad reference to LowPassFilterSettings. | ||
| 465 | |||
| 466 | |||
| 467 | |||
| 468 | |||
| 469 | |||
| 470 | |||
| 471 | You may want to get help from the most experienced user at your institute to do | ||
| 472 | these: | ||
| 473 | * Start Leginon as "administrator". | ||
| 474 | |||
| 475 | |||
| 476 | * Identify the node name that failed to load in the application. | ||
| 477 | |||
| 478 | |||
| 479 | * Start the same application. | ||
| 480 | |||
| 481 | |||
| 482 | * If you get the same problem, the database entry will need modification, get help | ||
| 483 | from Leginon team to do this if you don't know how. | ||
| 484 | |||
| 485 | |||
| 486 | * If the application is loaded normally, select the problematic node. | ||
| 487 | |||
| 488 | |||
| 489 | * If the node belongs to JAHCFinder Class, open the settings for Template. Change | ||
| 490 | LowPassFilter Sigma to a different value, apply the change and then change it back | ||
| 491 | before exist with OK. This will create a new and valid data reference to the node's | ||
| 492 | settings. | ||
| 493 | |||
| 494 | |||
| 495 | * If the node belongs to HoleFinder Class, open the settings for Edge and for | ||
| 496 | Template. Repeat the same sequence as above. | ||
| 497 | 2 | Amber Herold | |
| 498 | |||
| 499 | |||
| 500 | |||
| 501 | ______ | ||
| 502 | |||
| 503 | [[Pausing and Aborting during data collection|< Pausing and Aborting during data collection]] | [[Hardware Troubles|Hardware Troubles >]] | ||
| 504 | |||
| 505 | ______ |