General operation problems » History » Version 14
Eric Hou, 06/24/2010 10:21 AM
1 | 1 | Amber Herold | h1. General operation problems |
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5 | 12 | Anchi Cheng | * [[General operation problems#Leginon_main_window_has_frozen|Leginon has frozen]] |
6 | 1 | Amber Herold | |
7 | |||
8 | 12 | Anchi Cheng | * [[General operation problems#Leginon_has_crashed|Leginon has crached]] |
9 | 1 | Amber Herold | |
10 | |||
11 | 12 | Anchi Cheng | * [[General operation problems#Leginon_has_crashed|Python process window does not close after Leginon or Client GUI is closed]] |
12 | 1 | Amber Herold | |
13 | |||
14 | 13 | Eric Hou | * [[General operation problems#Data_collection_does_not_resume_after_restarting_Leginon|Leginon does not resume data collection after restart]] |
15 | 1 | Amber Herold | |
16 | |||
17 | * <link linkend="badinput">Parameter used does not follow the input</link> |
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18 | |||
19 | |||
20 | * <link linkend="settingapply">Changing parameters in setting window does not change node |
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21 | image display</link> |
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22 | |||
23 | |||
24 | * <link linkend="settingapply">Create atlas in different dimension seems not to |
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25 | function</link> |
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26 | |||
27 | |||
28 | * <link linkend="settingapply">Error in starting MSI application with error regarding |
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29 | reference data can not be found</link> |
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30 | |||
31 | |||
32 | * <link linkend="no_mag_list">Magnification List does not show up properly (See |
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33 | Installation Trouble Shoot)</link> |
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34 | |||
35 | |||
36 | |||
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38 | |||
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40 | |||
41 | 10 | Anchi Cheng | h2. Leginon main window has frozen |
42 | 1 | Amber Herold | |
43 | |||
44 | |||
45 | Commonly Why: You have a setting window open somewhere. The main window can not do |
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46 | anything if there is a subwindow open. |
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47 | |||
48 | |||
49 | Solution: |
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50 | |||
51 | |||
52 | Find the setting window on your desktop and close it. |
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53 | |||
54 | |||
55 | |||
56 | |||
57 | Other reason: Run out of memory or other hardware/software/network problems. |
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58 | |||
59 | |||
60 | Solution: |
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61 | |||
62 | |||
63 | |||
64 | * If the freeze is reproducable, record and report the circumstance when this |
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65 | happens to those in charge with Bugzilla- |
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66 | * Leginon core - pulokas@scripps.edu |
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67 | |||
68 | |||
69 | * database and image viewer - dfellman@scripps.edu |
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70 | |||
71 | |||
72 | * documentation - acheng@scripps.edu |
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73 | |||
74 | |||
75 | |||
76 | |||
77 | |||
78 | * Kill frozen Leginon window by one of the following. Try the gentler ones listed |
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79 | at front first. Check to see if any Leginon related process is running by Unix command |
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80 | >ps. If there are left-over python processes, try the next more aggresive |
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81 | one. |
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82 | |||
83 | |||
84 | |||
85 | |||
86 | * close the window |
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87 | |||
88 | |||
89 | * main>ctrl-c |
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90 | |||
91 | |||
92 | * main>xkill |
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93 | |||
94 | |||
95 | A cursor in the shape of a skeleton will show up. Point it to the window you |
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96 | want to kill and click on it) |
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97 | |||
98 | |||
99 | * main>killall -9 python |
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100 | |||
101 | |||
102 | This kills all processes with name containing python. Therefore, it may kill |
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103 | other process you run in the background! |
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104 | |||
105 | |||
106 | |||
107 | |||
108 | |||
109 | |||
110 | * scope> kill and restart Leginon Client if desired. |
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111 | |||
112 | |||
113 | * Close the python window. The Leginon window will close automatically this |
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114 | way. |
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115 | |||
116 | |||
117 | * If several restart of leginon is needed, Leginon Client is more likely to |
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118 | behave badly without its own restart. |
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119 | |||
120 | |||
121 | |||
122 | |||
123 | * main> restart Leginon by 'start-leginon.py' |
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124 | |||
125 | |||
126 | * Leginon Setup Wizard> Select user and returning sesson and "Start" the |
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127 | program. |
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128 | |||
129 | |||
130 | * Leginon/Application> select the application used to run. Select the scope and |
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131 | the main launcher, and then launch the application. |
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132 | |||
133 | |||
134 | * If a simple application such as "Manual" is used, just |
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135 | continue what you were doing. |
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136 | |||
137 | |||
138 | * If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash |
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139 | during queue processing, do the following to continue: |
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140 | |||
141 | |||
142 | |||
143 | |||
144 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from |
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145 | the pull-down list by checking the ID and label, and then "Load" it. |
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146 | |||
147 | |||
148 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is |
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149 | loaded with the atlas. Leginon will check the status of the target acquisition |
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150 | and processing and pick it up from where it was left off. |
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151 | |||
152 | |||
153 | |||
154 | |||
155 | |||
156 | |||
157 | * If "MSI" or "Multiscale Tomography" application is used and Leginon crash during |
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158 | queue processing, do the following at the node where the targets from its queue you |
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159 | wish to continue process. |
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160 | |||
161 | |||
162 | Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target". |
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163 | |||
164 | Still not working: Check for hardware and network problems. |
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165 | |||
166 | |||
167 | |||
168 | |||
169 | |||
170 | |||
171 | |||
172 | h2. Leginon has crashed |
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173 | |||
174 | |||
175 | |||
176 | Commonly Why: You have click too many places and make changes so fast that leginon can |
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177 | not follow it. |
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178 | |||
179 | |||
180 | Solution: |
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181 | |||
182 | |||
183 | Slow down, especially in preset manager. |
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184 | |||
185 | |||
186 | Other reason: Run out of memory or other hardware/software/network problems. |
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187 | |||
188 | |||
189 | Solution: |
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190 | |||
191 | |||
192 | |||
193 | * If the crash is reproducable, record and report the circumstance when this |
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194 | happens to those in charge with Bugzilla- |
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195 | * Leginon core - pulokas@scripps.edu |
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196 | |||
197 | |||
198 | * database and image viewer - dfellman@scripps.edu |
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199 | |||
200 | |||
201 | * documentation - acheng@scripps.edu |
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202 | |||
203 | |||
204 | |||
205 | |||
206 | |||
207 | * Check to see if any Leginon related process is running by Unix command >ps. If |
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208 | there are left-over python processes, try the next more aggresive one. |
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209 | |||
210 | |||
211 | |||
212 | |||
213 | * main>ctrl-c |
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214 | |||
215 | |||
216 | * main>killall -9 python |
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217 | |||
218 | |||
219 | This kills all processes with name containing python. Therefore, it may kill |
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220 | other process you run in the background! |
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221 | |||
222 | |||
223 | |||
224 | |||
225 | |||
226 | |||
227 | * scope> kill and restart Leginon Client if desired. |
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228 | |||
229 | |||
230 | * Close the python window. The Leginon window will close automatically this |
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231 | way. |
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232 | |||
233 | |||
234 | * If several restart of leginon is needed, Leginon Client is more likely to |
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235 | behave badly without its own restart. |
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236 | |||
237 | |||
238 | |||
239 | |||
240 | * main> restart Leginon by 'start-leginon.py' |
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241 | |||
242 | |||
243 | * Leginon Setup Wizard> Select user and returning sesson and "Start" the |
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244 | program. |
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245 | |||
246 | |||
247 | * Leginon/Application> select the application used to run. Select the scope and |
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248 | the main launcher, and then launch the application. |
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249 | |||
250 | |||
251 | * If a simple application such as "Manual" is used, just continue what you were |
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252 | doing. |
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253 | |||
254 | |||
255 | * If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash |
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256 | during queue processing, do the following to continue: |
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257 | |||
258 | |||
259 | |||
260 | |||
261 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from |
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262 | the pull-down list by checking the ID and label, and then "Load" it. |
||
263 | |||
264 | |||
265 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is |
||
266 | loaded with the atlas. Leginon will check the status of the target acquisition |
||
267 | and processing and pick it up from where it was left off. |
||
268 | |||
269 | |||
270 | |||
271 | |||
272 | |||
273 | |||
274 | * If "MSI" or "MSI-Tomography" application is used and Leginon crash during queue |
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275 | processing, do the following at the node where the targets from its queue you wish to |
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276 | continue process. |
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277 | |||
278 | |||
279 | Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target". |
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280 | |||
281 | Still not working: Check for hardware and network problems. |
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282 | |||
283 | |||
284 | |||
285 | |||
286 | |||
287 | |||
288 | |||
289 | 14 | Eric Hou | h2. Python window does not close on Windows after Leginon GUI window is closed |
290 | 1 | Amber Herold | |
291 | |||
292 | |||
293 | Why: Python process controls Leginon GUI window. On Windows, Python process is |
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294 | considered broken without Leginon GUI. |
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295 | |||
296 | |||
297 | |||
298 | |||
299 | * Always close the python process window to exit both Leginon GUI and the python |
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300 | process. |
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301 | |||
302 | |||
303 | |||
304 | |||
305 | |||
306 | |||
307 | |||
308 | |||
309 | |||
310 | 12 | Anchi Cheng | h2. Data collection does not resume after restarting Leginon |
311 | 1 | Amber Herold | |
312 | |||
313 | |||
314 | Commonly Why: |
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315 | |||
316 | |||
317 | For applications that process targets on grid atlas such as MSI and "Multiscale |
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318 | Tomography", resuming data collection depends on whether "queuing" option is used and if |
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319 | there are still targets left in the queues. |
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320 | |||
321 | |||
322 | |||
323 | |||
324 | * If "queuing" is not used, resume data collection in Square Targeting by reloading |
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325 | the atlas and resubmit the unprocessed targets (green) will resume the data collection |
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326 | at where it left off. |
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327 | |||
328 | |||
329 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from the |
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330 | pull-down list by checking the ID and label, and then "Load" it. |
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331 | |||
332 | |||
333 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is loaded |
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334 | with the atlas. Leginon will check the status of the target acquisition and |
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335 | processing and pick it up from where it was left off. |
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336 | |||
337 | |||
338 | * Leginon/Square Targeting/Toolbar> If all targets are done, select new ones |
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339 | on the atlas for more data collection. |
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340 | |||
341 | |||
342 | |||
343 | |||
344 | * If "queuing" is used, data collection should be resumed at the targeting node it |
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345 | left off. If unsure where it has been interrupted, follow this safe instruction to |
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346 | process the high level queued targets first: |
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347 | |||
348 | |||
349 | |||
350 | |||
351 | * Resume at Exposure (or Tomography) Targeting. If there is no unprocessed |
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352 | targets, no data will be collected. |
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353 | |||
354 | |||
355 | * Leginon/Exposure Targeting/Toolbar> click on the "Submit the queued |
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356 | target". |
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357 | |||
358 | |||
359 | |||
360 | |||
361 | * When all queued targets at higher level are done, resume at Hole (or |
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362 | Subsquare) Targeting. |
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363 | |||
364 | |||
365 | * Leginon/Hole Targeting/Toolbar> click on the "Submit the queued |
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366 | target". |
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367 | |||
368 | |||
369 | |||
370 | |||
371 | * Resume at Square Targeting when queued targets at hole targeting are |
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372 | processed. |
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373 | |||
374 | |||
375 | * Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from |
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376 | the pull-down list by checking the ID and label, and then "Load" it. |
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377 | |||
378 | |||
379 | * Leginon/Square Targeting/Toolbar> "Submit" the target list that is |
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380 | loaded with the atlas. Leginon will check the status of the target acquisition |
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381 | and processing and pick it up from where it was left off. |
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382 | |||
383 | |||
384 | |||
385 | |||
386 | * None of the above will resume data collection if all targets are done or |
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387 | abort by the user. Select new ones on the atlas for more data collection. |
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388 | |||
389 | |||
390 | |||
391 | |||
392 | |||
393 | |||
394 | |||
395 | |||
396 | |||
397 | |||
398 | |||
399 | 14 | Eric Hou | h2. Acquired image or program parameters do not behave in the same way as the input |
400 | 1 | Amber Herold | |
401 | |||
402 | |||
403 | Commonly Why: An invalid input is entered such as an invalid camera setting, text in |
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404 | place of an inumber. |
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405 | |||
406 | |||
407 | |||
408 | |||
409 | * For camera setting: Leginon/Presets Manager> Send the suspected preset to |
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410 | scope and check the actual values in scope/Instrument/Camera> with a |
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411 | refresh. |
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412 | |||
413 | |||
414 | * For all other inputs: Check by reenter the value and hit "Enter" on the keyboard. |
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415 | The cursor will return to the front of the number and the entry box no longer |
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416 | highlighted if it is valid. |
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417 | |||
418 | |||
419 | * Preset Manager> Select another preset to refresh the parameter list and then |
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420 | select the problematic preset and check its current saved parameter. |
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421 | |||
422 | |||
423 | |||
424 | |||
425 | |||
426 | |||
427 | |||
428 | |||
429 | |||
430 | 14 | Eric Hou | h2. Parameters in setting windows do not apply to the node image display |
431 | 1 | Amber Herold | |
432 | |||
433 | |||
434 | |||
435 | |||
436 | <title>Why:</title> |
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437 | * The display panel is set to output other than the direct result of the |
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438 | setting. |
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439 | |||
440 | |||
441 | * The function needs to be excuted to its input in the setting window. Use "Test" |
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442 | button to do this. |
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443 | |||
444 | |||
445 | * if still not working, "Apply" the parameters before "Test" or "Create" (in Suqare |
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446 | Targeting Node). |
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447 | |||
448 | |||
449 | |||
450 | |||
451 | |||
452 | |||
453 | |||
454 | |||
455 | |||
456 | 14 | Eric Hou | h2. Fail to load a node in an new application with DataAccessError |
457 | 1 | Amber Herold | |
458 | |||
459 | |||
460 | |||
461 | |||
462 | <title>Why:</title> |
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463 | * A bug in default setting loading causes some JAHCFinder or HoleFinder nodes with |
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464 | bad reference to LowPassFilterSettings. |
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465 | |||
466 | |||
467 | |||
468 | |||
469 | |||
470 | |||
471 | You may want to get help from the most experienced user at your institute to do |
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472 | these: |
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473 | * Start Leginon as "administrator". |
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474 | |||
475 | |||
476 | * Identify the node name that failed to load in the application. |
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477 | |||
478 | |||
479 | * Start the same application. |
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480 | |||
481 | |||
482 | * If you get the same problem, the database entry will need modification, get help |
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483 | from Leginon team to do this if you don't know how. |
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484 | |||
485 | |||
486 | * If the application is loaded normally, select the problematic node. |
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487 | |||
488 | |||
489 | * If the node belongs to JAHCFinder Class, open the settings for Template. Change |
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490 | LowPassFilter Sigma to a different value, apply the change and then change it back |
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491 | before exist with OK. This will create a new and valid data reference to the node's |
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492 | settings. |
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493 | |||
494 | |||
495 | * If the node belongs to HoleFinder Class, open the settings for Edge and for |
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496 | Template. Repeat the same sequence as above. |
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497 | 2 | Amber Herold | |
498 | |||
499 | |||
500 | |||
501 | ______ |
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502 | |||
503 | [[Pausing and Aborting during data collection|< Pausing and Aborting during data collection]] | [[Hardware Troubles|Hardware Troubles >]] |
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504 | |||
505 | ______ |