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General operation problems » History » Version 2

Amber Herold, 04/27/2010 02:13 PM

1 1 Amber Herold
h1. General operation problems
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* <link linkend="leg2frz">Leginon has frozen</link>
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* <link linkend="leg2crash">Leginon has crashed</link>
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* <link linkend="leg2crash">Python process window does not close after Leginon or Client
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GUI is closed</link>
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* <link linkend="leg2resume">Leginon does not resume data collection after
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restart</link>
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* <link linkend="badinput">Parameter used does not follow the input</link>
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* <link linkend="settingapply">Changing parameters in setting window does not change node
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image display</link>
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* <link linkend="settingapply">Create atlas in different dimension seems not to
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function</link>
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* <link linkend="settingapply">Error in starting MSI application with error regarding
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reference data can not be found</link>
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* <link linkend="no_mag_list">Magnification List does not show up properly (See
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Installation Trouble Shoot)</link>
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h2. Leginon main window has frozen
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Commonly Why: You have a setting window open somewhere. The main window can not do
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anything if there is a subwindow open.
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Solution:
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Find the setting window on your desktop and close it.
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Other reason: Run out of memory or other hardware/software/network problems.
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Solution:
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*  If the freeze is reproducable, record and report the circumstance when this
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happens to those in charge with Bugzilla-
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* Leginon core - pulokas@scripps.edu
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* database and image viewer - dfellman@scripps.edu
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* documentation - acheng@scripps.edu
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*  Kill frozen Leginon window by one of the following. Try the gentler ones listed
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at front first. Check to see if any Leginon related process is running by Unix command
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>ps. If there are left-over python processes, try the next more aggresive
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one.
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*  close the window
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*  main>ctrl-c
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*  main>xkill
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A cursor in the shape of a skeleton will show up. Point it to the window you
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want to kill and click on it)
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*  main>killall -9 python
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This kills all processes with name containing python. Therefore, it may kill
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other process you run in the background!
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*  scope> kill and restart Leginon Client if desired.
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* Close the python window. The Leginon window will close automatically this
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way.
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*  If several restart of leginon is needed, Leginon Client is more likely to
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behave badly without its own restart.
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*  main> restart Leginon by 'start-leginon.py'
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*  Leginon Setup Wizard> Select user and returning sesson and "Start" the
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program.
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*  Leginon/Application> select the application used to run. Select the scope and
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the main launcher, and then launch the application.
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* If a simple application such as "Manual" is used, just
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continue what you were doing.
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*  If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash
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during queue processing, do the following to continue:
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*  Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from
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the pull-down list by checking the ID and label, and then "Load" it.
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*  Leginon/Square Targeting/Toolbar> "Submit" the target list that is
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loaded with the atlas. Leginon will check the status of the target acquisition
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and processing and pick it up from where it was left off.
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*  If "MSI" or "Multiscale Tomography" application is used and Leginon crash during
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queue processing, do the following at the node where the targets from its queue you
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wish to continue process.
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Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target".
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Still not working: Check for hardware and network problems.
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h2. Leginon has crashed
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Commonly Why: You have click too many places and make changes so fast that leginon can
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not follow it.
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Solution:
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Slow down, especially in preset manager.
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Other reason: Run out of memory or other hardware/software/network problems.
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Solution:
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*  If the crash is reproducable, record and report the circumstance when this
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happens to those in charge with Bugzilla-
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* Leginon core - pulokas@scripps.edu
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* database and image viewer - dfellman@scripps.edu
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* documentation - acheng@scripps.edu
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*  Check to see if any Leginon related process is running by Unix command >ps. If
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there are left-over python processes, try the next more aggresive one.
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*  main>ctrl-c
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*  main>killall -9 python
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This kills all processes with name containing python. Therefore, it may kill
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other process you run in the background!
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*  scope> kill and restart Leginon Client if desired.
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* Close the python window. The Leginon window will close automatically this
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way.
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*  If several restart of leginon is needed, Leginon Client is more likely to
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behave badly without its own restart.
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*  main> restart Leginon by 'start-leginon.py'
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*  Leginon Setup Wizard> Select user and returning sesson and "Start" the
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program.
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*  Leginon/Application> select the application used to run. Select the scope and
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the main launcher, and then launch the application.
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*  If a simple application such as "Manual" is used, just continue what you were
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doing.
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*  If "MSI" or "Multiscale Tomography" application is used and Leginon did not crash
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during queue processing, do the following to continue:
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*  Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from
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the pull-down list by checking the ID and label, and then "Load" it.
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*  Leginon/Square Targeting/Toolbar> "Submit" the target list that is
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loaded with the atlas. Leginon will check the status of the target acquisition
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and processing and pick it up from where it was left off.
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*  If "MSI" or "MSI-Tomography" application is used and Leginon crash during queue
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processing, do the following at the node where the targets from its queue you wish to
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continue process.
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Leginon/XXX Targeting/Toolbar> click on the "Submit the queued target".
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Still not working: Check for hardware and network problems.
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h2. Python window does not close on Windows after Leginon
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GUI window is closed
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Why: Python process controls Leginon GUI window. On Windows, Python process is
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considered broken without Leginon GUI.
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*  Always close the python process window to exit both Leginon GUI and the python
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process.
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h2. Data collection does not resume after restarting
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Leginon
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Commonly Why:
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For applications that process targets on grid atlas such as MSI and "Multiscale
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Tomography", resuming data collection depends on whether "queuing" option is used and if
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there are still targets left in the queues.
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* If "queuing" is not used, resume data collection in Square Targeting by reloading
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the atlas and resubmit the unprocessed targets (green) will resume the data collection
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at where it left off.
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*  Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from the
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pull-down list by checking the ID and label, and then "Load" it.
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*  Leginon/Square Targeting/Toolbar> "Submit" the target list that is loaded
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with the atlas. Leginon will check the status of the target acquisition and
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processing and pick it up from where it was left off.
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*  Leginon/Square Targeting/Toolbar> If all targets are done, select new ones
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on the atlas for more data collection.
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* If "queuing" is used, data collection should be resumed at the targeting node it
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left off. If unsure where it has been interrupted, follow this safe instruction to
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process the high level queued targets first:
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*  Resume at Exposure (or Tomography) Targeting. If there is no unprocessed
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targets, no data will be collected.
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*  Leginon/Exposure Targeting/Toolbar> click on the "Submit the queued
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target".
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*  When all queued targets at higher level are done, resume at Hole (or
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Subsquare) Targeting.
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*  Leginon/Hole Targeting/Toolbar> click on the "Submit the queued
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target".
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*  Resume at Square Targeting when queued targets at hole targeting are
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processed.
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*  Leginon/Square Targeting/Toolbar/Tiles> select the current mosaic from
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the pull-down list by checking the ID and label, and then "Load" it.
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*  Leginon/Square Targeting/Toolbar> "Submit" the target list that is
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loaded with the atlas. Leginon will check the status of the target acquisition
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and processing and pick it up from where it was left off.
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*  None of the above will resume data collection if all targets are done or
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abort by the user. Select new ones on the atlas for more data collection.
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h2. Acquired image or program parameters do not behave in the same
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way as the input
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Commonly Why: An invalid input is entered such as an invalid camera setting, text in
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place of an inumber.
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*  For camera setting: Leginon/Presets Manager> Send the suspected preset to
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scope and check the actual values in scope/Instrument/Camera> with a
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refresh.
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*  For all other inputs: Check by reenter the value and hit "Enter" on the keyboard.
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The cursor will return to the front of the number and the entry box no longer
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highlighted if it is valid.
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*  Preset Manager> Select another preset to refresh the parameter list and then
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select the problematic preset and check its current saved parameter.
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h2. Parameters in setting windows do not apply to the node image
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display
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<title>Why:</title>
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*  The display panel is set to output other than the direct result of the
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setting.
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*  The function needs to be excuted to its input in the setting window. Use "Test"
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button to do this.
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*  if still not working, "Apply" the parameters before "Test" or "Create" (in Suqare
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Targeting Node).
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h2. Fail to load a node in an new application with
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DataAccessError
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<title>Why:</title>
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*  A bug in default setting loading causes some JAHCFinder or HoleFinder nodes with
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bad reference to LowPassFilterSettings.
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You may want to get help from the most experienced user at your institute to do
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these:
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*  Start Leginon as "administrator".
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*  Identify the node name that failed to load in the application.
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*  Start the same application.
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*  If you get the same problem, the database entry will need modification, get help
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from Leginon team to do this if you don't know how.
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*  If the application is loaded normally, select the problematic node.
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*  If the node belongs to JAHCFinder Class, open the settings for Template. Change
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LowPassFilter Sigma to a different value, apply the change and then change it back
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before exist with OK. This will create a new and valid data reference to the node's
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settings.
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*  If the node belongs to HoleFinder Class, open the settings for Edge and for
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Template. Repeat the same sequence as above.
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______
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[[Pausing and Aborting during data collection|< Pausing and Aborting during data collection]] | [[Hardware Troubles|Hardware Troubles >]]
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